Trusted Condo Management in South Western Ontario
Approachable, reliable and responsive.
We manage buildings like we live in them — no surprises, no missed emails, just helpful service that makes boards feel in control.
— Denise McAsey, President
What Makes Sapphire Different
1. Clear Financials
Budgets and reports that actually make sense.
2. Responsive Support
Owners and boards get answers fast. We do not leave people hanging.
3. Board Friendly Process
We keep your meetings organized, your vendors paid, and issues moving forward.
Overall Rating
4.9
The average overall rating from our current clients.
What We're Known For
I Would Recommend Sapphire
Trusted by Condos Across South Western Ontario
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We live in a condo managed by Sapphire in Corunna and we've gone through a few different management companies unfortunately. But, Sapphire is by far the best we have had. They're always in communication with us and more than willing to help whenever it's needed.
Owner - 200 St. Clair Blvd, Corunna
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Denise and her team are extremely helpful and committted to ensuring our community is run smoothly and that our financial services are being managed properly. I would recommend them for any property in need of a new management team.
Board Member - 2080 Beaverbrook Ave, London
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I have had excellent dealings with this management company and their people.
Owner - 834 Exmouth St, Sarnia
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We've had the pleasure of working with Sapphire on a number of different condos and their proactivity makes our life so much easier as a contractor. Extremely communicative, reliable and professional. They genuinely care about the communities they manage.
Contractor - Condos on Call
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On behalf of the entire board at LCC 9, we've found Sapphire to be very open, reliable, and professional.
Board Member - 155 Front St N, Sarnia
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We have had a great working experience with Sapphire. They're always at the other end of the phone no matter what time of day. We're so glad we made the change from our old management company.
Board Member - 166 Beckwith St, Corunna
Services
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What We Do
Full Board Support
Continuous Owner Communication
Financial Reporting
Vendor Coordination
Reserve Fund Planning & Management
What You Get
No more chasing vendors
No chasing management for updates
Clear, easy-to-read reports
Quick and responsive communication for the owners
Real financial oversight—not just pass-through management
Perfect for: Boards who want a proactive, full-service partner to handle the details so they can focus on decisions, not day-to-day operations.
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What We Do
Monthly Financial Reporting
Owner Ledger Maintenance
Condo Fee Collection
Accounts Payable Processing
Budget Drafting & Forecasting
Reserve Fund Management
Year-End Audit Support
What You Get
No accounting headaches
Easy-to-Read monthly statements
Reserve Fund & Operating account clarity
Vendor payments made on time
Better budget insights without having to do it yourself
Perfect for: Hands-on boards who want to stay operationally involved but don’t want to deal with spreadsheets, reconciliations, or owner billing.
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What We Do
Advisory calls (Monthly or On-Demand)
Budget & Reserve Fund Review
Governance & By-Law Support
Vendor Contract Review
Financial Strategy Guidance
Risk Management Planning
Consultation
What You Get
Expert guidance when tough decisions come up
Confidence in your reserve & budget planning
Clear advice on vendor contracts & project risks
More professional, efficient meetings
A support system for your volunteer board
Perfect for: Self-managed condos who want to do it right, but don’t want to figure it all out alone.
Choose the level of support that fits your board today. And if your needs change — we can scale with you.
Start with Confidence
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Start with Confidence 🔹
Switching management companies should not feel risky.
The upgraded onboarding process…
Dedicated Onboarding Manager—You’ll have a single point of contact managing your entire transition. Available to you and your board every step of the way.
Comprehensive Internal Audit—We carefully review your records to catch duplicate payments, administrative shortfalls, and identify opportunities to improve reserve and operating fund planning.
Reserve Fund Investment Review—We assess your current investments, identify gaps, and build a 12-month strategy to maximize invested reserve funds alongside our vetted investment partners.
That’s why we’ve designed a vetted onboarding process that’s structured, transparent, and tailored to give your board peace of mind from day one.
Owner Communication & Welcome Process—We send branded welcome packages to all owners to introduce their new manager, communication channels, and support structure, so everyone feels informed, not blindsided.
Transition Timeline with Milestones—You will receive a clear week-by-week roadmap of your onboarding, including clear deliverables and timelines, so your board stays in the loop.
Moneyback Satisfaction Guarantee—If you are not confident in our process, we’ll do whatever it takes to make it right, or you will get your money back, no questions asked.
It is not about just “getting started.” It is about getting it right, from the first email to the first board meeting.
Other Upgrades Available
Reserve Fund 10-Year Investment Strategy
Vendor Contract Review & Negotiation
Owner Upperbee Portal Training
About us
At Sapphire, we focus on the people.
We manage condos like we live in them. No surprises, no missed emails, just helpful service that makes boards feel in control. started because too many condos weren’t getting the communication, support, or clarity they deserved. Boards were doing more work than they should. Owners weren’t getting answers. Simple things became harder than they needed to be.
Our purpose is simple: make condo living easier by putting communication, maintenance, and financial clarity at the center of everything we do.
We build relationships with reliable contractors to ensure quality work, use modern tools to keep communication clear and responsive, and provide transparent financial reporting so boards can make confident decisions.
FAQ
How hard is it to switch from our current manager?
We’ll walk you through it. Most contracts have a 60-day notice; most will transition in those 60 days without any problems.
What makes Sapphire different?
We communicate better, follow up faster, and build relationships with boards, owners, and contractors.
Do you manage both large and small condos?
In short, yes. We manage small, large condos, apartment-style, commercial, and townhome condos. We will tailor to whatever you and your board need’s.
Do you manage the reserve fund investments?
We will work with you to develop an investment strategy and connect you with trusted investment advisors to execute it.
See what better management is like.
You tell us about what you want to change.
Start with a short call—no pressure.
We show you how we can help.